Dealing with Unreasonable Requirements

From time to time, our businesses are met with unreasonable requirements from an external stakeholder. In China and many other countries, this commonly could be a firm request from an interest group representing our customers or for example the local government. Be careful not just to accept merely because it is framed as a “requirement”, as these sometimes come rather arbitrary and ten to a dozen.

This post takes a look at what common tactical and evasive maneuvers you potentially could apply to resolve the matter, as an alternative to simply refusing the request or requirement, as well as a number of related aspects you also must consider. 

Celebrating My 300th Post

Dear clients and readers, It is with great pride and pleasure that I can celebrate the publishing of my 300th post on this blog. Read this post to learn a bit about what I have done since the 200th celebration, in terms of writing and changes to the website, which drastically have increased the number of views. Come celebrate with me…

Evading and Deflecting Questions

Evading and deflecting questions are done when we do not wish to share certain facts, in negotiations or daily talk, but in some cultures also to avoid loss of face and relationship damage. This post deals with the various ways we can evade and deflect questions, e.g. to avoid saying ‘No’, as well as with how we reversely also have our questions evaded and deflected.

Testimonial Page Added

Dear clients and readers, I have finally made a page with sample testimonials categorized into training, workshop, coaching, consulting, and speaking engagements, from various clients, industries, and regions. This is but one of many continuous improvements that I am making to my website, and I am truly grateful to receive your feedback and suggestions for further improvements. Have a look…

Yeses and Noes in Negotiation

When reading ‘Never Split the Difference’ by Chris Voss, I decided to be more conscious about how I use the words ‘Yes’ and ‘No’ in my negotiations, across all the various cultures I operate in – and to share my related thoughts in two new posts. This first post deals with the Yeses and Noes in Negotiation, how you can use their different forms, how it can be used on you, and how they vary and may be necessary within certain cultures.

Three Negotiator Types

In the book ‘Never Split the Difference’, Chris Voss argues that all negotiators can be categorized into three types – the Assertives, Accommodators, and Analysts – and in this way, he fittingly carries the DiSC behavioral theory into the world of negotiation with great descriptions and examples. He does not mention DiSC or its creators but the connection is pretty obvious, given his category descriptions. This post takes a look at Voss’ Three Negotiator Types, how they fit into the DiSC theory, and its ideas that can benefit your negotiations.

Never Split the Difference – Book Takeaways

‘Never Split the Difference’, is a great negotiation book that explains how experiences from FBI hostage negotiations can be used in the world of business. Chris Voss, the author and a former international FBI hostage negotiator and award-winning business schools educator, reveals the skills that helped him and his colleagues save lives – skills that are relevant in your daily life and business too. For years we have been told to make win-win negotiations and be compromising in our approach, so I found it refreshing to read a book that wants more – a book that doesn’t want to split the difference. This post is based on my personal reader notes and the takeaways for my own negotiations.

China’s 48th Century – The Chinese Calendar

The Chinese year starts during the Spring Festival, and Chinese New Year always falls between January 21th and February 21th in the Gregorian calendar, while Spring Festival is celebrated from the 23rd day of the 12th lunar month (Làyuè or 腊月) and until the Lantern Festival on the 15th day of the first lunar month (Zhēngyuè or 正月). Let us have a look at calendar usage in China. 

Time to Service the Appraisal System

Is Your Appraisal System Motivational and Updated to Current Needs? Time is running and soon you need to prepare the annual appraisals, but is your appraisal system effective or is it just as it was initially made years back? Is it ready for the challenges that you are facing this year and not just the simple overall challenges that once were? Does it motivate the employees and help them see the overall purpose? Is the system linked well to the strategy and goals of the company? This short reminder post, looking at the above questions, aims to motivate HR and Management to get the most out of their Appraisal System and thereby the best results for the company.

Company Culture – Why Bother

Many companies spend large sums and time on their corporate culture and it seems more popular now than ever before. But is it worth the bother? Is it possible to design, implement, and maintain a culture that will hold up against time and constantly changing challenges? Why of course it is, jumping to the conclusion here, it is absolutely worth the bother. This post defines and deals with the benefits of a well-designed company culture, as well as the importance of its alignment with the strategy and the Overall Goal of the company, and last but not least, the necessity of continuous and never-ending culture work.

Happy New Year 2019

Dear all, I would like to wish you all a Happy New Year and all the best for the year of 2019.  I wrote the 2019 China public holiday calendar post, some time ago, with all the days off in China and lots of links to cultural commentary on the various days. You might also like the overview of the non-public holidays. Be sure to add the Chinese holidays to your calendar if you have not already done so. 

Leadership Development New Year Resolution

It is the time of the year, again, where people take stock of the past and make their resolutions for the coming year – and no matter whether it is fitness improvements, team development, or leadership development, your personal lifelong learning is important and you should deal with it in a serious manner. For my part, I find leadership development both very important and very motivational, so I do an annual Leadership New Year Resolution.

Dongzhi Festival

The ‘extreme of winter’ is when we experience the shortest period of daylight and the longest night of the year. This day marks the changing of seasons, is known as the Dongzhi Festival or Winter Solstice Festival, takes place every year on December 21 or 22, and is an important holiday in China – as well as in many other cultures.

What Future-relevant Leadership Competencies

How to Make a Future-relevant Competence Matrix? Many companies today, do have a leadership competence description or matrix, which defines the needed skills, knowledge, abilities, and behaviors of their leaders, and makes it possible to assess an individual up against this standard or target. What many companies do not have, are considerations of the future needed competencies. This post aims to inspire you to add great value to your organization by thinking future needs into your work with competencies.

Website Improvements 2018

Dear readers, This is a technical post about this year’s key changes on my website – a blog built on WordPress, the Themonic One theme, and with a high number of plug-ins. The post is not related to leadership but since so many have asked questions about my web development work, which I enjoy doing, I have decided to write an update from time to time.